Terms and Conditions

Identification data

The identification data of the professional or company owning the website or online store should be included so that users are aware of the person with whom they are contracting and the person responsible for the website.

Intellectual and industrial property rights

The owner of the elements that make up the website must be indicated, as well as the type of licenses granted to users for the use of such elements. For example, if the site has a blog, it is important to establish the license granted to users on the articles published on the website, or on the other elements that make up the site, such as photos, videos, logos, etc.

Steps to follow to book a timely appointment

Any user wishing to book an appointment in a timely manner should complete the booking process from https://cita.doctorsky.es/.

During the process, the user (patient) will be discharged, with the necessary data to fill in his/her medical record.

Once the user identifies himself/herself, he/she will complete the reservation by paying for the medical appointment and will receive e-mail notifications with all the details.

Access to the video-consultation

Once the medical professional activates the appointment, on the day and time indicated, the patient will receive an e-mail with the link to the VideoConsultation room, where the physician chosen by the client will be present.

Prices

Each service, whether video-consultation (telemedicine) or some other service (telephone, home, etc.), will have an associated price, which will be paid before concluding the appointment reservation.

Rules of conduct

In the event that it is necessary to register as a user to enjoy the services offered on the website, the specific conditions of use must be established, the rights granted to registered users, as well as the responsibilities they will assume if their conduct is not in accordance with the established rules of behavior, for example if the registration is for a forum, specify the responsibilities that the user will assume for the comments he/she makes.

Responsibilities

It is important that the website precisely establishes the responsibilities assumed, as well as the limitations of liability for possible incidents that may occur on the website.

Warranties

It is important to inform the user of the guarantees that they have for the acquisition of a product or service.

It should be noted that in the case of product sales, clauses should be included that regulate issues related to liability for product loss, refunds and returns.

Applicable legislation and dispute resolution system

It is important to inform the user of the rules that will apply to the contractual relationship that is created, as well as to establish the extrajudicial system of conflict resolution or the competent courts to resolve any disputes that may arise.

Others

In the event that offers and promotions are made, the specific conditions that will govern that offer or promotion must be included. If customer service is offered to the user after the purchase of the product or service has been made, the conditions governing this after-sales service must also be included.